In terms of end-user, the telecommunication industry dominates the WebRTC market. The Internet and app ecosystem have already driven disruption with VoIP, IM, and social networks taking consumer mindshare. WebRTC have brought bigger opportunities for the telecom industry. Traditional telecom players are focusing on reviewing obsolete business models and developing communications services and applications that meet real human needs. The BFSI, media and entertainment, and others (energy and transportation) segments are also estimated to expand during the forecast period.
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